TERMS OF SERVICE

Welcome to Book Nook Collection ("we," "us," or "our"). By accessing or using our website, products, or services, you agree to comply with these Terms of Service ("Terms"). Please read them carefully.

1. General Terms

  • These Terms govern your use of our website (booknookcollection.com.au) and all purchases made through it.

  • By placing an order, you confirm that all provided information is accurate and complete.

2. Orders & Payments

  • All prices are in AUD and inclusive of GST (where applicable).

  • We reserve the right to cancel orders due to errors, stock issues, or suspected fraud.

  • Payment is processed securely at checkout. Subscription orders recur monthly unless paused or canceled.

3. Shipping & Delivery

  • We currently ship within Australia only. Delivery times vary based on your location and selected shipping method.

  • Risk of loss/damage transfers to you upon delivery.

4. Returns & Refunds

  • We comply with the Australian Consumer Law (ACCC). Returns are accepted for faulty, misdescribed, or unfit items.

  • Non-faulty returns may be eligible for store credit (conditions apply). Contact us within 7 days of delivery.

  • Original shipping fees are non-refundable unless the return is our error.

5. Subscriptions

  • Monthly boxes are billed on the 1st of each month, with a reminder sent 3 days prior.

  • Skip, modify, or cancel anytime via your account before the billing date.

  • Please cancel by the 25th to avoid unwanted subscriptions.

6. Intellectual Property

  • All content (logos, text, images) is owned by us and protected by copyright. Unauthorized use is prohibited.

7. Limitation of Liability

  • We are not liable for indirect damages (e.g., lost enjoyment) from product use.

  • Our total liability is limited to the purchase price paid.

8. Privacy

  • Your data is handled per our Privacy Policy, compliant with Australian privacy laws.

9. Changes to Terms

  • We may update these Terms. Continued use after changes constitutes acceptance.

10. Governing Law

  • These Terms are governed by the laws of NSW, Australia.

Last updated 09/04/2025